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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Gray

August 6, 2023

5  out of  5 rating by Bob Gray
"Nice new place. I have been with them 4 1/2 years."
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Lisa Kearnes (EXIT Realty Homestead)

May 31, 2023

5  out of  5 rating by Lisa Kearnes (EXIT Realty Homestead)
"Excellent customer service. Highly recommend Erica Barnes and her friendly knowledgeable staff!"
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Kaleb Collett

May 30, 2023

5  out of  5 rating by Kaleb Collett
"I saved a ton with Erica Barnes State Farm! Very friendly service! Always trying to save you an extra buck!"
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Todd Cecil

May 30, 2023

5  out of  5 rating by Todd Cecil
"Very helpful in finding all the discounts you may be approved for to get you the best rate possible. Kelly is also very friendly and helpful with all my insurance needs."
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Chris Arnold

May 30, 2023

5  out of  5 rating by Chris Arnold
"Erica and her staff are very knowledgable and helpful. We moved our insurance to Erica Barnes State Farm and I highly recommend her as an agent."
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Matthew Higdon

May 30, 2023

5  out of  5 rating by Matthew Higdon
"Erica is great! She goes above and beyond as our agent."
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Lori Barker

May 30, 2023

5  out of  5 rating by Lori Barker
"After the wind storm we called State Farm and spoke with Kelly Cecil and she took care of us right away. Great people at the Lebanon State Farm!"
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Kathy Hagan

May 30, 2023

5  out of  5 rating by Kathy Hagan
"I have been a State Farm client since I was a young adult. When I moved to the Lebanon area several years ago my husband and I transferred our accounts to Erica’s local office. She and her staff have been great to work with from day one. Erica truly cares about her clients which is evident in the level of customer service she and her staff provide. My husband was so impressed with her work ethic and values that he eventually decided to join her State Farm team. He hasn’t regretted it for a moment. Erica is not only a great agent, but a great boss. She treats her team and clients like family. I highly recommend Erica Barnes State Farm. They will work to find you the best coverage for the best price, and will be available when you need them."
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Jenni Stumph

May 30, 2023

5  out of  5 rating by Jenni Stumph
"Great service! Goes above and beyond to make sure that claims are processed quickly."
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Megan Buckman

May 26, 2023

5  out of  5 rating by Megan Buckman
"I contacted Kelly Gordon Cecil through State Farm in regards to auto insurance and renters insurance… she was very polite, helpful with all my questions and got me going in the direction. I would highly recommend State Farm with any of your insurance needs. Hands down, Kelly helped me in every way possible and I’m sure she would treat you the same!! Thank you Kelly and State Farm for getting me back on track"
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Zach Perry

August 18, 2021

5  out of  5 rating by Zach Perry
"Amazing place! Great people!"
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Heather Nicole

August 17, 2021

5  out of  5 rating by Heather Nicole
"I can’t say enough about this company! I suffered a severe head/spine injury and had several ER visits. Thanks to them, I got over 200$ for each visit (3 visits) PLUS when I needed a tow, that was covered as well. They made bad situations much more bearable. I contacted Paige and Erica, and they had my checks in the mail SO fast!! 10/10 recommend!"
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Dana Yeager

August 17, 2021

5  out of  5 rating by Dana Yeager
"Great experience! I have show horses that travel quite often and State Farm has exactly what I needed to feel my horses are protected. The customer service I received was outstanding and I will definitely use them again for all my insurance needs! A very satisfied customer! Paige Porter is the best!"
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Sheree Ross

August 17, 2021

5  out of  5 rating by Sheree Ross
"I have been treated very professionally by Erica and her crew. Give them a call and ask for Paige Porter for your insurance needs."
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Terry Reynolds

August 11, 2020

5  out of  5 rating by Terry Reynolds
"Have a problem call them they take care of it .No more problem."
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Caleb Lee

June 7, 2020

1  out of  5 rating by Caleb Lee
"Money hungry, insulting and just plain disrespectful. Switched agents and have had no further issues."
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JoAnn Cox

January 20, 2020

5  out of  5 rating by JoAnn Cox
"Contact Dave for great ins. That you need! He's very helpful and great customer service."
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Russell Johnson

November 3, 2019

5  out of  5 rating by Russell Johnson
"She is a very caring person!"
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Adam Mattingly

April 23, 2018

1  out of  5 rating by Adam Mattingly
"Terrible experience. I had boat insurance with them and hit a log ruining the lower unit on the boat. It should have been covered and was denied. They sent the claim to an out of state person who immediately started telling me how it’s most likely metal failure which isn’t covered before even seeing any damage. They never sent anyone to even asses the damage, they based all decisions on pictures. I cancelled with them because I disagreed with their claim denial. They have called me twice now asking if I was satisfied with the claim! I’m not sure how anyone would be satisfied with that kind of service. I’ve now politely told them to stop calling me. I’m not one to write a negative review, but do yourself a favor and go with another insurance agency."
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Hannah Hoskins

March 7, 2018

5  out of  5 rating by Hannah Hoskins
"Erica is one of the most caring and honest people I know. She is always willing to go above and beyond for her customers!"
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Lloyd Vellek

March 1, 2018

5  out of  5 rating by Lloyd Vellek
"Erica is a very knowledgeable State Farm agent. She has advised me in a couple of different invest options in the past. She is compassionate in her business dealings and offers her best advice whether it be with her or someone else. She is a delightful person."
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Natalee McClure

February 28, 2018

5  out of  5 rating by Natalee McClure
"Erica has been my agent for years and has helped me with dozens of problems. From big things like my house being burglarized and my car washing away in a flood, to little things like someone rear-ending me in a parking lot, she is always there. I text her day and night with questions, and she always has an answer. She and her staff are the most caring, helpful business I have ever dealt with. Recently, when my car leasing company required additional coverage and my rates increased, she actually suggested I consult other insurance companies to see if I could find less expensive coverage. I declined, because I want HER to be my agent!"
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Liz Ringley

March 27, 2017

1  out of  5 rating by Liz Ringley
"service is ridiculous the only time their computers work is when i take a payment when i try to adjust my policy they are always down 3 years straight - no one ever actual answers a phone there either, in my experiance"