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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Delana Willett

February 28, 2026

5  out of  5
rating by Delana Willett
"Kelly was super sweet! Very fast and got exactly what I needed in a matter of minutes so glad I decided to switch to State Farm!"
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Chasity

February 26, 2026

5  out of  5
rating by Chasity
"Kelly was very friendly and informed on all aspects of the services offered. She helped me get the right auto/renters insurance policy that fit my needs and budget. 10/10"
We responded:
"Wow, thank you for the 5-star review, Chasity! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Brandon

February 20, 2026

5  out of  5
rating by Brandon
"Kelly the best fast easy to work gets things done right"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Erica Barnes’s Team! We deeply appreciate your kind words here in Lebanon . "
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Alexis Gootee

February 4, 2026

5  out of  5
rating by Alexis Gootee
"Kelly made my experience so easy, she was wonderful to work! Kelly and Erica both was very helpful and patient 10/10 recommend!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Erica Barnes’s Team. "
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Jenny Higdon

December 5, 2025

5  out of  5
rating by Jenny Higdon
"Kelly at State Farm is wonderful to work with. Kelly is our go to, fast and friendly service. Call for your quote today!"
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Christy Waldridge

December 1, 2025

5  out of  5
rating by Christy Waldridge
"Truly a very pleasant experience. They helped me save a lot of money. Really good people to work with."
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Katlyn Wheatley

December 1, 2025

5  out of  5
rating by Katlyn Wheatley
"Very helpful very budget friendly very nice and kind"
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jospeh logan

November 25, 2025

5  out of  5
rating by jospeh logan
"Easy to work with and every helpful"
We responded:
"Thank you!"
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Becky Wagner

November 24, 2025

5  out of  5
rating by Becky Wagner
"Always friendly and very helpful. Kelly was amazing today when we got a new truck and she got us taken care of promptly"
We responded:
"Kelly is the best!"
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Makenzie Coulter

November 19, 2025

5  out of  5
rating by Makenzie Coulter
"Kelly made my experience so easy! She has been great to work with. Definitely recommend."
We responded:
"We appreciate your kind words! "
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Felicia Sperry

November 10, 2025

5  out of  5
rating by Felicia Sperry
"Kelly is so good I go to her for all my needs thanks so much"
We responded:
"Thanks, Felicia!"
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seldon orberson

October 15, 2025

5  out of  5
rating by seldon orberson
"Kelly is very quick with adjusting my policy on the fly. She was very quick to process the changes I needed coming home from deployment so I was able to just get in my car and drive myself home."
We responded:
"Kelly goes above and beyond! "
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Tammy Maddox

October 13, 2025

5  out of  5
rating by Tammy Maddox
"Dezire was very helpful in getting us a wonderful quote. We decided State Farm was the insurance for us. She was fast and courteous. If you are looking for a company that puts you first this is the place to go."
We responded:
"Dezire is a rockstar! 🙌"
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Nikki Maddox

October 6, 2025

5  out of  5
rating by Nikki Maddox
"Dezire with State Farm made our switch fast and easy for us. Saving us a lot of money along the way. Would highly recommend Dezire with State Farm Insurance in Lebanon KY"
We responded:
"Thank you, Dezire is awesome! "
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Rodney Maddox

October 6, 2025

5  out of  5
rating by Rodney Maddox
"Dezire from State Farm made my switch on auto insurance easy and fast! She saved me a lot of money monthly. I would highly recommend Dezire at the State Farm location in Lebanon, KY!"
We responded:
"We agree, Dezire is wonderful!"
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Della Buckman

October 3, 2025

5  out of  5
rating by Della Buckman
"Kelly at State Farm made things so seamless and quick! She was so friendly and informative! 10/10 recommend!"
We responded:
"Thank you! Kelly does a great job helping customers! "
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Ashley Reader

September 17, 2025

5  out of  5
rating by Ashley Reader
"I've been with State Farm for years and needed to add a home insurance policy. Kelly was quick to respond and helped me get exactly what I was looking for in a timely manner. Also love that State Farm offers a bundle discount! Thanks so much."
We responded:
"❤️🙏Thank you!"
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Andrea Patton

September 4, 2025

5  out of  5
rating by Andrea Patton
"Dezire and Kelly are very helpful and never fail to create a positive customer experience! These folks are super kind and always prioritize customer satisfaction!"
We responded:
"Thank you!"
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Savannah Goode

August 22, 2025

5  out of  5
rating by Savannah Goode
"Best place to go if you need insurance. Super nice ladies!"
We responded:
"Thank you!"
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S M

August 19, 2025

5  out of  5
rating by S M
"Sarah and Dezire were so helpful with getting me setup with State Farm! Call them!"
We responded:
"They are a great team!"
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Sean O'Daniel

August 2, 2025

5  out of  5
rating by Sean O'Daniel
"I added auto insurance for a car and Kelli was great to work with. She made the experience very easy, describing options and pricing that ultimately lead to savings. Erica Barnes State Farm and the entire team are highly recommended."
We responded:
"Thank you, Sean! I appreciate your business! "
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Donald Drury

July 31, 2025

5  out of  5
rating by Donald Drury
"We've had had State Farm for 25 years. Erica has been out agent for several years now. We've always been happy with her and her staff. When our house burned down in 2022 she was there for us from day one. They always help us get the best price for all of our insurance. They are available anytime we have a question. Prompt responses and always friendly."
We responded:
"Thank you for the kind words! "
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Laura Murphy

July 18, 2025

5  out of  5
rating by Laura Murphy
"Kelly Cecil always takes good care of me and saves me money anyway she can. Love her, one of the BEST 😍😍"
We responded:
"Thank you! She is the best! "
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Johnda Burkhalter

July 11, 2025

5  out of  5
rating by Johnda Burkhalter
"I have had nothing but great service very kind and understanding from earica Barnes had someone bust my back window out of my car at a park and they replaced it with no problem at all I would highly recommend her 2 anyone who ask"
We responded:
"We appreciate you!"
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Kandy Kirchner

July 9, 2025

5  out of  5
rating by Kandy Kirchner
"I’ve been with Erica‘s State Farm team for years, and believe that their service is top-notch. Everyone there does a really good job at providing concierge service. I just had an issue with the underwriters of State Farm and worked with Dezire to rectify the situation, she stuck with it Until she was able to resolve the problem. I highly recommend them!"
We responded:
"Thank you! "